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Godaddy blunder Customer support

Aneesh — Tue, 05 Apr 2011 03:30:57 +0000

This is an interesting reply from Godaddy Support for my Question. I asked them for the availability of a dedicated server in their Asia pacific Data center. But there reply was very funny. Seems there have taking beer while answering tickets.. he..he.. Please read it
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sathyavrathan, Thank you for your reply. I apologize for any inconvenience or confusion. After you purchase a server, it can take up to 72 hours for it to appear in your account to set up. Once you set it up, it can take up to 24 hours to be active and functional. Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime. You can also reach us by phone at the following numbers: (480) 505-8877 Technical Support, Sales and Service (480) 505-8855 Billing Sincerely, Sara E. Online Support Team
Customer Inquiry
Are you kidding me Kim? I have asked you guys for the availability of Windows Dedicated Servers in Asia Pacific Data Center, and you have replied me to give permission to access my server? I really don’t understand. I appreciate if you could read my query completely before replying. Thanks & Regards, * Sathyavrathan PK Assistant Manager – Systems*

support@supportwebsite.com

to domains

show details 5:01 AM (4 hours ago)

24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sathyavrathan, Thank you for contacting Online Support. In order to properly support this issue we will need to a statement stating your permission to access your server for troubleshooting purposes will also help us expedite the troubleshooting process. We appreciate your understanding in this matter. Please let us know if we can assist you in any way. Regards, Kim P. Online Support
Customer Inquiry
Hello Team, We are looking for a Windows Dedicated Server in your Asia Pacific Data Center. Can you please let us if it is ready or when it will be ready ? Thanks & Regards, * Sathyavrathan PK Assistant Manager – Systems*

If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 11430522].

Please let us know how we are doing by completing the survey located here.

To thank you for your patience, we’d like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

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GoDaddy.com, Inc.

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linux server status monitoring simple script

Aneesh — Fri, 17 Dec 2010 04:46:50 +0000

Create the following scripts in a file and call the file in crontab at desired intervals

echo “……………………. SERVER MONITORING REPORT ……………………..” > /scripts/report.txt
echo “APACHE SERVER:-” >> /scripts/report.txt
/sbin/service httpd status >> /scripts/report.txt
echo “MYSQL SERVER:-” >> /scripts/report.txt
/sbin/service mysqld status >> /scripts/report.txt
echo “SSH/SFTP:-” >> /scripts/report.txt
/sbin/service sshd status >> /scripts/report.txt
echo “SENDMAIL:-” >> /scripts/report.txt
/etc/init.d/sendmail status >> /scripts/report.txt
echo “…………………………………………………………..” >> /scripts/report.txt

echo “…………………….DISK SPACE …………………..” >> /scripts/report.txt
echo “…………………………………………………………..” >> /scripts/report.txt
df -h >> /scripts/report.txt
echo “…………………………………………………………………….” >> /scripts/report.txt
echo “…………………………………………………………………….” >> /scripts/report.txt
echo “SYSTEM LOAD AVERAGE” >> /scripts/report.txt
top -bn1 | grep -3 “load average” >> /scripts/report.txt
echo “…………………………………………………………………….” >> /scripts/report.txt
#top -n1 >> /scripts/report.txt
echo “…………………………………………………………………….” >> /scripts/report.txt
echo “Report generated on $(date)” >> /scripts/report.txt
echo “……………………. END OF REPORT ……………………..” >> /scripts/report.txt

mail -s “Server Stats on $(date)” aneesh@hellosystemadmin.com < /scripts/report.txt

VPS at lowest price

Aneesh — Fri, 09 Jul 2010 04:29:53 +0000

Do not wonder.. it is true. you can buy a VPS from 7.95 USD / Month

Google is forcing users to upgrade google apps standard edition

Aneesh — Mon, 14 Jun 2010 07:46:09 +0000

I used to setup Google apps standard edition to customers. I deleted a user 20 days before and still I am not able to create the same user. I Tried to create a group with the same ID, but it says the email ID already exists. Also tried to add Nick name and I got server error that time saying that “Server error We are unable to process your request at this time, please try again later”

According to the Google terms , it says that a deleted user account can be created again after 5 days. I searched this question on Google webmaster forums and it says that it is a system wide error. Several users reported the same error several times and it is going on now. I do not understand that why Google is not taking an action to fix this error. I really love Google and this is the first time I have come across with an unsolved problem From Google. There should be some simple steps to solve this ; But I do not understand that Google is not answering it.

It gives me a strong reason to think that Google is trying to force the people to use A Paid Edition of Google apps than this free Standard edition. Now, I think it is not a good option to advice Google Apps to customers as long as there is no support from Google

My Google webmaster Forum thread is at this URL http://www.google.co.in/support/forum/p/Google+Apps/thread?tid=2c84716715be6418&hl=en

How to insert a CSV file in to mysql database through mysql console

Aneesh — Thu, 20 May 2010 10:50:15 +0000

When you want to insert larger CSV file in to a mysql database using PhpMyadmin or any other GUI tools it may take long time or even it may be stopped. You can easily Import the CSV file in to mysql database using mysql command. Log on to the server and open mysql command and log on to the console and do run the following command. I guess the Db name is testdb

use testdb;
load data local infile ‘CSVFILE.CSV’ into table TABLENAME fields terminated by ‘,’ enclosed by ‘”‘ lines terminated by ‘\n’;

XCart

install mod ssl on apache

Aneesh — Wed, 19 May 2010 06:15:32 +0000

I am going to give you the steps to install mod_ssl on an Apache server by compiling the source.

Download the following packages

1. apache_1.3.14.tar.gz http://www.apache.org

2. openssl-0.9.6.tar.gz http://www.openssl.org

3. mod_ssl-2.7.1-1.3.14.tar.gz http://www.modssl.org

I have created a folder called /downloads/src and downloaded all packages here

Go to Apache source files and compile it as shown below

# ./configure –enable-module=so –enable-module=ssl –enable-module=mod_rewrite

Youc an add whatever module you needed

Now go to openssl folder and compile and install ( you can do this same by using yum or apt-get command)

To compile and install OpenSSL do the following commands

# sh config -fPIC
# make
# make install

At this time you can compile your PHP also. To do that run following commands

# ./configure –with-apache=../apache_1.3.41 –with-gd –with-zlib-dir –with-jpeg-dir –with-png-dir –with-freetype-dir –enable-gd-native-ttf –with-freetype-dir=/usr/lib/ –with-ttf –with-mysql=/usr/local/mysql –with-curl –disable-soap –with-openssl –with-xmlrpc –enable-ftp –with-xsl –with-mysqli=/usr/local/mysql/bin/mysql_config

# make

# make install

Compile Apache and install

Go to the apache Directory and runn following commands

# ./config.status
# make
# make certificate ( This step will be asked some inputs from you for your self signed SSL certificate)
# $ make install

Now you have installed the apache server with a self signed SSL certificate. Now it is the time to add the location of the .CRT file and .KEY file in your apache configuration file. From the above steps you can see the location of these files. Copy those paths.

Now open your httpd.conf file and add the following line

Listen 443

Now create a virtual directory which will listen the port 443

ServerName www.example.com
SSLEngine on
SSLCertificateFile /usr/local/apache/conf/ssl.crt/server.crt
SSLCertificateKeyFile /usr/local/apache/conf/ssl.key/server.key

Now save the file and restart your Apache server

# apachectl stop

# apachectl startssl

Enjoy

skype automatically sends messages to all contacts

Aneesh — Wed, 28 Apr 2010 11:18:57 +0000

Recently we have faced a Skye virus attack on a LAN. One of the users received a message

Do you think this is the definition of SEXY? I do.
http://www.xxxxxxxxxx.com/uploads/94603/NewPicture004.JPG.zip

Now the same message was started to send from this machine to all his skype contacts. Also sent email through email client. In a couple of minutes all systems were infected. We have done the following steps to fix it

1. Cleaned the hosts file
We have noticed that the hosts file located in c:\windows\sysetm32\drivers\etc\ was edited by the virus and it added many lines to the file at the very bottom. We scrolled down to the end and removed all unwanted entries. Remember this file is read only and you need to change the file attribute to save it.

2. Cleaned the System using ComboFix

Download this and run the file. Follow the instructions and complete the steps. In some cases you need to do with something on the Network Card. Go to Device manager and you will find two copies of the same network card. One with an Yellow color and other is normal. Now remove the Normal card and click on Scan for hardware changes and your card will be automatically installed. Note that you may also to set the IP address if you are using static IP address

3. complete System scan using a good Anti Virus

Use any good anti virus program to do a full system scan. I recommend Avast Antivirus and do a boot time scan with that

Job Vacancy Head System for Vectorshades

Aneesh — Wed, 14 Apr 2010 04:53:40 +0000

Job Profile : Head – Systems. — Contact at 9895527145 for applying

Salary is negotiable and could be anywhere around 30k

EDUCATION

• MBA–IT / • Post Graduate Diploma in System Development (PGDSD) ,

CAREER SKILLS
• MIS Solution Development / MIS Reporting skills
• Software Development (PHP/ASP/MYSQL/MSSQL) & Technical Support
• Systems Management
• Inventory control Systems
• Costing and negotiation skills
• Financial / Accounting knowledge
• Strong Programming / Networking / Management Concepts.
• Proficient in Data base concepts and Data Warehousing.
TECHNICAL SKILLS
• Windows NT/2000/2003, Linux (Ubuntu)
• MS SQL Server 7.0/2000/2005, MySQL, MS Access
• ASP.NET # VB, ASP, PHP, VB 6, HTML, DHTML, Java script, MSSQL, MYSQL
• MSOffice, Open Office, Outlook, FTP Applications, Adobe Photoshop, Dream viewer and Search engine optimization etc.
• Strong networking concepts on LAN, WAN, VPN Setups.
• Strong data warehousing and MIS skills.

configure perl in apache

Aneesh — Fri, 19 Mar 2010 12:14:08 +0000

In order to browse perl files (.pl) through apache serer you need to add few lines in apache configuration file ( httpd.conf)

Add the following in httpd.conf

AddHandler cgi-script .cgi .pl

Now find the following section

Options FollowSymLinks
AllowOverride None

Add +ExecCGI to the options list. So it looks like as follows now

Now find the following section

Options FollowSymLinks +ExecCGI
AllowOverride None

Now save httpd.conf and restart Apache server

Create a sample perl file called test.pl and add the following lines and save it.

#!/usr/bin/perl
print “content-type: text/html \n\n”;
print “Hello, Perl!”;

Now browse the page

“HEY TO GET FREE CELLPHONE RECHARGE SEEE MY PROFILE”

Aneesh — Fri, 26 Feb 2010 02:43:21 +0000

Orkut account being cracked again !! Beware of it. DO NOT COPY AND PASTE ANY JAVASCRIPT IN TO YOUR ORKUT ADDRESS BAR

You may get message or scraps from your very close friend which says that “HEY TO GET FREE CELLPHONE RECHARGE SEEE MY PROFILE”. When you click on that link it will take you to the profile of your friend where you can find a java script and you will be asked to copy and paste the java-script in to your orkut address bar. If you do that Your account is cracked and your profile will be acted as a marketing tool where the cracker will get your friends list and they will scrap to all and repeat the same

So Beware of it…Orkut account being cracked again !! Beware of it. DO NOT COPY AND PASTE ANY JAVASCRIPT IN TO YOUR ORKUT ADDRESS BAR